Business Development Manager
(Arizona or Texas)

The role:

As a BDM, you will be the face of ITG within the North American travel trade market. Travel advisors will know you and associate you with our brands, destinations, and the quality of our work/trips. Operating from your home office, you will build awareness, enhance our reputation, and develop deep knowledge of your partners better than anyone.

Your primary focus will be to grow the lifetime value of our key trade partners through building strong relationships and making additional inquiries/bookings. To achieve this, you will work with existing partners, as well as seek and onboard new advisors and agencies, deliver training and webinars (both virtual and in-person), provide marketing materials, and offer rewards to your key accounts/advisors. You will take a key position in tracking, measuring, and influencing strategies and tactics to achieve this growth.

What You Will be Doing:

Partner Development & Relationship Management

Build and maintain strong, meaningful relationships with existing trade partners in the North American market

Ensure partners are up to date with the latest information about the destinations and services we offer

Support partners in identifying which of their clients are a good match for what we do

Activate key and potential accounts through targeted training and engagement

Drive advisor retention and increased lifetime value through consistent, personalized engagement

Training & Education 

Onboarding potential and new advisors

Provide comprehensive training on how to sell each ITG destination

Deliver virtual webinars and training sessions to advisors across the USA

Provide back-up attendance for larger company events as needed

Business Development & Acquisition

Actively seek and identify appropriate new advisors and businesses across North America, with a focus on our preferred partnerships with Virtuoso, WESTA, and a selection of key host agencies that we are partnered with.

Research and qualify potential trade partners provided by the Trade Partnerships Manager.

Onboard new advisors effectively, setting them up for success

Contact, meet, and develop partnerships with the agencies and advisors within your local same day drivable market to expand their awareness of the brand.

Events & Representation 

Represent ITG at industry events, conferences, and partner functions

Attend host agency conferences and regional events as strategically appropriate

Coordinate and deliver destination showcases and training sessions at partner locations.

Evaluate event ROI and recommend future participation strategies

Travel Expectations

Approximately 80% of your time will be spent traveling for:

Supporting and engaging your local market

In-person meetings with key existing partners

Regional trade shows and conferences

Destination training sessions at partner locations

Meetings with prospective agencies/advisors

Visit the Broomfield, CO office at least twice annually for team meetings and participation in 'Insight Days'

Eligible for biennial familiarization trips to our destinations

What We Are Looking for From You:

2+ years of proven experience in business development, sales, or account management (travel industry preferred)

Knowledge of or passion for Japan and Asia destinations

Ideally, you have travelled to Japan.

Comfortable working independently from a home office with minimal supervision

Excellent relationship-building and communication skills

Strong presentation skills for both virtual and in-person settings

Self-motivated with excellent time management and organizational abilities

Comfortable with technology and virtual communication platforms

Existing relationships within the travel advisor community (preferred)

Willingness to travel as needed

You don’t need to meet every requirement. If you’re motivated, passionate, and think you’d be a great fit, we would love to hear from you. As an equal opportunities' employer, we're committed to making our recruitment process inclusive, accessible, and welcoming for everyone. If you require any adjustments or accommodations to support you during the recruitment process, please let us know.

What You Get in Return:

Familiarization trips to our destination countries

20 days annual leave plus 13 paid public holidays

Day off on your birthday

Volunteering leave

Employee Assistance Program

Designated learning and development time

Employer retirement contributions

We understand that the perfect candidate might not match all our requirements. Yet, if you have a profound passion for Japan and travel, along with a knack for creating magical experiences, we encourage you to apply for this role at Inside Travel Group.

About us:

Inside Travel Group Ltd is a pioneering travel company with a passion for crafting extraordinary experiences in Japan. With offices in the UK, USA, Australia, and Japan, we have been connecting travelers to the heart and soul of Japan with our customised tours and unique travel experiences. Winning numerous awards for our innovative packages and services, we have built a reputation for excellence and sustainability in travel. Becoming B Corp certified in 2023 has further solidified our commitment to not just creating unforgettable holidays, but also to making a positive impact on the world.

Why work with us:

At Inside Travel Group, we value Knowledge, Friendliness, Passion, Determination, Quality, and Integrity. We believe in creating a workplace where everyone feels welcome, supported, and inspired to do their best work. We celebrate the different cultures, perspectives, lifestyles, and experiences that shape our team, and we welcome applications from people of all backgrounds and communities.

Candidates must be located in one of the following states to be considered eligible for employment: AZ, TX.

Inside Travel Group participates in the E-Verify Program for all US based applicants.

Business Development Manager (Arizona or Texas)

Build deep travel advisor partnerships, drive growth through training and engagement, and boost lifetime value, remotely.