Sales Administrator - Temp

The role:

As a Sales Administrator, you’ll provide administrative support throughout the booking process, primarily assisting your local sales branch and Travel Consultants, while also handling tasks for the wider branch or global team. Flexibility and attention to detail are key.

Your responsibilities include monitoring booking queues for missing information, contacting clients or trade partners via email, updating records accurately, and keeping Travel Consultants informed. You’ll also manage due balance reminders, sending payment instructions to clients and updating the relevant Consultant.

Key responsibilities:

• Email clients and trade partners to request missing passenger information
  
• Input booking form information into our booking system
  
• Email clients and trade partners to chase balance payments
  
• Send weekly list of outstanding tasks due to Travel Consultants
  
• Respond to inquiries from new clients using template emails
  
• Assist with any additional administrative tasks as requested by your line manager or Branch Sales Manager
  

What we are looking for from you:

• Ability to manage a varied workload independently, prioritising appropriately and approaching others for support when needed  
• Strong organisational skills and a respect for process within the function   
• Basic IT skills and experience of using core MS Office applications (Word, Excel) 
• Good numeracy and literacy skills are required in this role. You’ll be inputting prices provided by our suppliers and whilst you won’t need to do calculations for yourself, you will need to enter the data correctly.  
• An ability to get things right.
• Experience using database systems and being responsible for data entry will be beneficial. 
• You will need to be able to identify missing information and take the necessary steps to find that information and update the relevant systems/documents.
• Customer centric mindset committed to the principle of delivering exceptional customer service.

We recognize that job adverts are often a wish list, and no candidate can have equal experience in every required/desired skills, however if you think you would be a good fit for Inside Travel Group and this role, we would welcome an application from you!

We will be reviewing and interviewing candidates on a rolling basis, so we encourage you to submit your application as soon as possible. Due to the high volume of applications, we may close the application process before the stated deadline if we receive enough qualified candidates. 

Salary: £24,744 (Pro-rata)
Closing Date: Sunday 24th August 2025
Interviews: Interviews for this role will be held on a rolling basis.